In The Spotlight

Stacy Hendrickson
Custodial Trainer

In a department as large as and spread out as Custodial Services it is difficult to remember everyone, but Stacy Hendricksen is one person everyone knows.

Hendricksen and Lewis Palmer are the Trainers in the Custodial Department. They interact with all new hires during a four-course training session on topics like chemical safety and floor care.  Over the last 11 years Hendricksen has worked with the department in various roles and is the go-to source for any difficult cleans or complicated techniques.

While Hendricksen and Palmer cover a lot of information during their training sessions, Hendricksen says the most important thing new hires can do is keep learning.

“Learn as much as you can while you are here and remember you don’t learn everything in a day,” Hendricksen said.  “And always remember how important your job is to the school, we keep this little city running.”

“I Love campus,” Hendricksen said. “We get to help so many students, staff and departments it really connects you to the U experience.”

Janus Awards Elevate Campus Cleanliness

In July of 2012 the Custodial Services Department introduced the Janus Award to staff of the department. The award introduced a friendly competition between crews in the department and has elevated the overall cleanliness of buildings.

The purpose of the award was to help build consistency in cleaning standards and expectations for the department and after more than a year the results are proving the award has been a success.
In year-to-year comparison for the months that overlapped, there was 3.6-percent increase across all areas. Some individual buildings have seen as much as a 20-percent increase in their monthly scores.
The crew that has the top score wins a catered breakfast.

While at first staff was hesitant towards the idea of competition the majority of crew leaders have embraced the program and now have metrics to more accurately gauge their work flow and better train their staff.  Scores are tabulated based on averages across square footage. Inspectors visit each building every month to check items of importance to the department. They inspect numerous elements of equipment, restrooms and common areas.

The staff that inspect for the award are students at the U. Custodial Services department sees this as a boon because they are the target demographic the department cleans for.

“It is great that we are able to employ students as building inspectors,” says Stacy Hendrickson, a trainer for the department. “We get the perspective of our campuses main users, and that is a great benefit to us.”

In year-to-year comparison for the months that overlapped, there was 3.6-percent increase across all areas. Some individual buildings have seen as much as a 20-percent increase in their monthly scores.

Snow Removal Crew

Have you seen our awesome snow removal crew out and about on campus?  They do such a great job making campus safe for us on snowy winter days. This crew is made up of three very dedicated departments on campus.

Transportation Crew

This crew consists of 7 full time employees while other facility maintenance employees are recruited from other departments to plow snow in 12 hr. shifts. They keep University maintained roads by the hospital and around campus open, high use parking lots, moving snow piles to improve parking access and to improve traffic and pedestrian flow. Weekend snow removal is performed as needed to all roads and parking lots. Transportation works closely with parking services to respond to their customers’ needs.

Roads and Parking lots

·         8.7 miles of roads.

·         Parking lots : 182 acres

·         90 total parking lots

Landscape Maintenance: 

This crew consists of 51 employees. They hand shovel stairs, entrances, curb cuts, handicap ramps, de-ice sidewalks, confined spaces, narrow ramps and small walks with trucks and golf carts, plow sidewalks and patios, and assist in parking lots as needed. 

Stairs, walks, ramps

·         Sidewalks: 61 miles of sidewalk

·         807 sets of stairs

·         182 buildings

·         63 ADA ramps

Custodial Services

This crew takes care of the entrance ways and walkways to the entrances for 112 buildings on campus. They use salt and ice melt so that entry ways are safe for all of the people going in and out of buildings.
 

 
Let them know how much you appreciate all of their hard work and dedication!

2012 Service Project continues...

Our service torch continues blazing a trail through

Facility & Construction Operations.   

We have reached the half-way mark of this years service project and we hope to keep going strong.  We appreciate everyone who has given up their lunch to come quilting. 

The service project wraps up Friday, December 7th.

Who knew playing with fire could be so fun and rewarding?  Keep up the great work! Your service will certainly warm the hearts of our veterans in need!

Check out our Facebook page for more great pictures.



July Janus Award

The Janus Award

Beginning July 2012 Custodial Services will present a monthly award for outstanding work within their assigned area.  Each month the custodial office will recognize a crew that demonstrates their excellence in cleaning based on inspection scores.

July Janus Award Winners

The July 2012 Janus Award was presented to the Museum of Natural History/NPS crew led by Crew Leader, Lisa McCarrel. 

The team topped other Custodial Services crews by scoring a 97% on their SMART inspection for the month.

For more information about Custodial Services visit our website.